IJICTDC Vol.1 No.2 pp.18-26
The Effect of Shared Leadership of Global Hotel Members on Job Satisfaction and Trust Control
Abstract
With extreme competition caused by development of service industry, competition in the hotel industry is also in very uncertain business environment. It is a very important factor for hotel organizations to secure the core competence for survival by preoccupying the competitive advantage for the achievement of management performance and sustainable development. This study investigated the effect of shared leadership performed by superiors on the job satisfaction and superiors in hotel organizations. Leadership training and education for the cultivation of shared leadership is highly needed for the superiors of organizations. Hotel organizations should create leadership training programs on their own and implement proper system in order to practice it.